Empire Carpet Warranty Complaints

Empire limited our active choses to two companies one being the company that produced the defective carpet.

Empire carpet warranty complaints.

Hence i am no longer buying or recommending empire carpet. See hundreds of samples and get a price estimate on the spot. It s our best sale. On july 15 2020 the installers came and installed our new selection of carpet.

See bbb rating reviews complaints request a quote more. Schedule a free appointment installation of in stock styles of carpet hardwood vinyl plank vinyl tile and laminate guaranteed by 11 26 20 guarantee date for orders signed and any necessary financing. That means if you ever have a carpet problem or complaint you may have a hard time getting anyone to help you or take responsibility for making things right. The response i keep getting is the system is down so i mentioned using pen paper and the telephone to coordinate the delivery.

Half price carpet flooring plus basic. Schedule online or call 800 588 2300. Schedule a free in home estimate. Get half price carpet hardwood vinyl and laminate plus basic installation.

Unlike other flooring and home improvement stores empire guarantees you ll have new floors before the holiday or they re free. Bbb accredited since 8 15 2006. The new carpet ha 2 feet lanes or lines the length of the carpet in several areas. When i called to complain and simply ask that the carpet be re stretched i was informed that the warranty is only good for 1 year and i would have to pay to have this service completed.

The company brings hundreds of samples to your. Empire today installed 7 000 carpet in our entire home that was immediately discolored in areas upon installation and is becoming progressively worse since installation. This e mail account is monitored 24 hours. Empire is completely inept and unable to coordinate the transfer of a single roll of carpet from dallas to houston.

Empire today has provided customers with carpet hardwood laminate vinyl tile flooring and window to more than 2 million customers since 1959. 2020 alan fletcher consumer advocate expert carpet advisor. Here s how it works. So for a second time we picked a carpet using the same salesman.

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